The Royalton is anything but Royal in my opinion. Moving on to the steak house. Claim your listing for free to respond to reviews, update your profile and much more. Hideaway at Royalton Riviera Cancun, Quintana Roo, Yucatan, Mexico. Split into four sections – The Family Pool, Main Pool, Diamond Club and Hideaway (adults only) – there really is something for everyone at the Royalton Riviera Cancun. Prices are calculated as of 11/01/2021 based on a check-in date of 24/01/2021. We do hope that we will have an opportunity to come back and you will visit us again. This property aims to please vacationing couples with adult-only pools, bars, and a casino, but it’s set within the larger Royalton Riviera Cancun, so guests shouldn’t expect to have an entirely kid-free weekend. Thank you very much for sharing your experience with us and others through TripAdvisor. Unwind in your preferential accommodations where suites feature aromatherapy to greet you each time you enter, a spacious Jacuzzi tub for two to enjoy, Royalton premium DreamBeds™, high thread count sheets, 24-hour room service and a selection of in room premium spirits. We really enjoyed our stay here. Negotiating is key! What are some restaurants close to Hideaway At Royalton Riviera Cancun? Yes, dry cleaning and laundry service are offered to guests. Royalton Riviera Cancun Resort & Spa is ranked #39 among luxury hotels in Maya Riviera & The Yucatan by U.S. News & World Report. Een heel mooi fijn resort met goede restaurants waar je avonds lekker uit kunt eten en er rekening gehouden wordt met jou wensen. Hideaway at Royalton Riviera Cancun zorgt ervoor dat je Puerto Morelos niet snel zult vergeten. Verder is de entertainment iedere dag goed en afwisselend. Wij hadden 2 Butlers Leon& Fransisco die onze vakantie nog meer luxe gaf. Also with the Covid, they shut diners back down starting 1/4. Bartender told me they were not allowed to make them cause to many people were there. Conveniently located restaurants include Los Caporales, Manglar Buffet Restautant, and Bugambilias. But did not tell anyone that this was happening til that DAY !. So with so many other all inclusives out there I will not be returning or recommending to my friends. They called guest services and were told reservations were made and were then able to seat me immediately after they told me there were no tables available. Welke eet- en drinkopties zijn beschikbaar bij Hideaway At Royalton Riviera Cancun? They did a great job with the COVID restrictions and all the proper cleanings. Yes, it conveniently offers a business centre, a banquet room, and conference facilities. Does Hideaway At Royalton Riviera Cancun offer any business services? (copyright Hideaway at Royalton Riviera Cancun) We also dined at the buffet which was like no other buffet. Ja, ze bieden zakencentrum, feestzaal en conferentievoorzieningen. Zeer vriendelijk personeel. Now £186 on Tripadvisor: Hideaway At Royalton Riviera Cancun, Riviera Maya. Popular attractions Ventura Park Cancun and Petempich Bay are located nearby. Asked for mini beers all week. Bij drukte bij sommige restaurants wat lange wachttijden maar dat is goed op te vangen door een lekkere cocktail te drinken aan een van vele bars. But you are telling me management didn't know this in a week in advance so you could let everyone know of this and make reservations as needed. Was it regular menu or as they called it a gala dinner? Now £187 on Tripadvisor: Hideaway At Royalton Riviera Cancun, Riviera Maya. We’ve catched a 45 in Barracuda and a King Macro that we have been. When checking out they seem to not really care to much about it. Butler service in Diamond Club was worth it!! There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. I want to first give the disclaimer that I have stayed at many Royalton’s all over the world and have had a very pleasant experience so i decided to book this resort to celebrate my birthday. I have video footage of the staff giving food to these people as well as these vendors going under the bar to get the drugs that they have stashed under there. Dear justinhB1217SV Greetings from Riviera Maya! It is a great pleasure to read, that we could exceed your expectations. Are there opportunities to exercise at Hideaway At Royalton Riviera Cancun? Welke restaurants liggen er in de buurt van Hideaway At Royalton Riviera Cancun? Ik verbleef in Diamondclub @t Hideaway, eigen butler en fles wijn op kamer bij binnenkomst. The resort was nice and always clean. Now $245 (Was $̶3̶8̶7̶) on Tripadvisor: Hideaway At Royalton Riviera Cancun, Riviera Maya. Some of the more popular amenities offered include a swimup bar, free wifi, and a pool. Popular attractions Ventura Park Cancun and Petempich Bay are located nearby. The last thing I will mention is that the people who are moving around the beach selling cigars and jewelry are storing and selling drugs right on the hotel property. They agreed and removed the steak. Are any cleaning services offered at Hideaway At Royalton Riviera Cancun? Van alle gemakken voorzien en worden zeer goed schoongemaakt. Many travellers enjoy visiting Zona Arqueologica El Rey (15.8 km). De kamertypes kunnen verschillen. And the ones that were decent were never the same twice. Deze versie van onze website is gericht aan mensen die Nederlands spreken in Nederland. There are more places to choose from in the Puerto Morelos area. Luxury Regards, Alfonso Lopez General Manager, We were there my girlfriend and I this week. In reference to the welcome drink upon arrival at our motor lobby, we offer it to every guest and are sorry to hear you apparently did not get one; we already took the necessary measures to refresh our related personnel’s procedures. Great service by all the hotel staff. Nearby attractions include Xoximilco Cancun by Xcaret (6.4 km), Piston Pueblo (5.6 km), and The library (4.0 km). Voor de 3 de maal naar dit hotel, wederom fantastische service gekregen,eten was zeer uitgebreid en smaakvol. Dear smvolom Thank you for your comment. Learn about our Safety-Assured Vacations. Tevens bottle-service inbegrepen waarbij ik voor mijn verblijf 2 flessen van het huis kreeg. Als je een inwoner bent van een ander land of andere regio, selecteer de juiste versie van Tripadvisor voor jouw land of regio in het vervolgkeuzemenu. Hideaway at Royalton Riviera Cancun is ranked #104 among luxury hotels in Maya Riviera & The Yucatan by U.S. News & World Report. Check prices, photos and reviews. Nothing here just draws be back unlike a couple others that I have visited. Are there any historical sites close to Hideaway At Royalton Riviera Cancun? Toggle navigation Menu Toggle find … Talk about trying to save money. Populaire kamervoorzieningen zijn minibar, airconditioning en flatscreen-tv. Book Hideaway At Royalton Riviera Cancun, Riviera Maya on Tripadvisor: See 6,531 traveller reviews, 7,194 photos, and cheap rates for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Zeer vriendelijk personeel. Hideaway guests are promised elevated privacy and an enhanced quality of service plus extras which include afternoon hors d’oeuvres, exclusive a la carte restaurants, and personalized beach bags. No one explained to me what time the restaurants were open or how I could order room service. Book Hideaway At Royalton Riviera Cancun, Puerto Morelos on Tripadvisor: See 6,498 traveller reviews, 7,153 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #14 of 39 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. Royalton Riviera Cancun vs Dreams Riviera Cancun The 486-room Dreams Riviera Cancun has eight restaurants and bars as well as three pools (two are heated) and two adults-only whirlpools. Book Hideaway At Royalton Riviera Cancun, Riviera Maya on Tripadvisor: See 6,533 traveller reviews, 7,194 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. First the pluses. It will be a great pleasure to welcome you once again at Hideaway at Royalton. Drinks were only ok. Zijn er sportvoorzieningen bij Hideaway At Royalton Riviera Cancun? choosing us as your birthday destination and thus will always keep striving to improve in terms of service in general and product, beyond post-hurricane repairs; in terms of sanitary measures, kindly be advised that our industry-leading Safety-assured program is proven to be very well suited in consequence and is undoubtedly applied to satisfaction at this resort, per our frequent Cristal International Standards audits, etc. Er is voor reizigers die aankomen met een auto gratis parkeren beschikbaar. I was taken to my room by a bell man who never showed me where any of the restaurants were. It's based on a self-evaluation by the property. Stay at this 4.5-star luxury property in Puerto Morelos. There was washing station and a lot of sanitizer with Covid. Book Hideaway At Royalton Riviera Cancun, Riviera Maya on Tripadvisor: See 6,472 traveller reviews, 7,139 photos, and cheap rates for Hideaway At Royalton Riviera Cancun, ranked #12 of 38 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. De prijzen worden geleverd door onze partners en geven de prijs per nacht weer, inclusief alle belastingen en toeslagen die bekend zijn bij onze partners. Savor gourmet cuisine, artfully prepared cocktails and enjoy the impossibly blue ocean, doing as much or as little as you’d like. Saul Esquivel became our highlight waiter in the Diamond Club session. The Diamond club was a great place for the adults to hangout. Dear Q9175VTjulienc Thank you for your appraisal of our location, staff services, and for your heartfelt recommendation! Wij zijn met onze vragen via guest services geholpen door Icela Hernandez Zij heeft dit top gedaan en werkt bij de Hideaway afdeling dus als je hulp nodig heb dan regelt zij dat. able to eat at the marina restaurant. The staff is always great. Hideaway at Royalton Riviera Cancun is an all-inclusive resort that boasts luxurious Junior, Swim Out, Honeymoon and Presidential Suites with premium DreamBeds™ and other exclusive amenities Skip to content. Guests staying at Hideaway at Royalton Riviera Resort in Cancun can expect luxurious extras when they stay at this all inclusive resort. Prima hotel met apart adult only gedeelte (Hideaway). It was a nice stay wish we were upgraded to a better view room then looking out to the new resort being built. Yes, free parking is available to guests. On New Years the place was at least 75% capacity and all diners were open. Own or manage this property? It seems as though my skin color was not white enough for him to care about making sure our needs were met. Wel een beetje tegenslag gekend met het weer ( 4 dagen regen van de 7 ) . Tijdens je verblijf kun je profiteren van voorzieningen, zoals dakterras, conciërge en roomservice. Market 28 is about 20 mins from the hotel. Luxury Regards Alfonso Lopez General Manager, Ok all inclusive. Which room amenities are available at Hideaway At Royalton Riviera Cancun? You sure didn't give me a break on my price. This is the version of our website addressed to speakers of English in India. Luxury Regards Alfonso Lopez General Manager, Hele goede ontvangst vanaf moment dat ik aankwam, geweldige service heel sociaal. They were watered down. Top room amenities include a minibar, air conditioning, and a flat screen TV. Reviews of Hideaway at Royalton Riviera Cancun Adults Only - All Inclusive This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. Once inside we waited 40 minutes to get service. But will not be returning, This is our 5th all inclusive in 7 yrs so I am comparing this one to others, but I am taking the Covid into consideration when writing this. We raden je aan om vooraf te bellen om de details te bevestigen. Very understandable. 15 van de 40 hotels in Puerto Morelos. Check prices, photos and reviews. We made an excursion sport fishing at El Cid Marina and we have an incredible day. Food was pretty good with good variety of restaurants. Buffet was really good too with variety everynight and fresh food! Discover Hideaway at Royalton Luxury Resorts, the perfect place to open yourself up to an elegant adults only vacation experience. Welke populaire attracties liggen er in de buurt van Hideaway At Royalton Riviera Cancun? Now the negatives. ), to honey baked fruits and garlic sautéed shrimps, and too many other options that changed daily so you never got bored. Our guests praise the restaurant and the helpful staff in our reviews. Now $245 (Was $̶3̶8̶7̶) on Tripadvisor: Hideaway At Royalton Riviera Cancun, Riviera Maya. Iedereen heeft een plek nodig om tot rust te komen. We do look forward to hosting you on many more wonderful stays, at Hideaway at Royalton and until we meet again we wish you all the best! Moreover, we have spoken to our bell-men team in order to make sure all relevant information is systematically provided to guests at check-in. See more questions & answers about this hotel from the Tripadvisor community. Hideaway At Royalton Riviera Cancun, Riviera Maya: See 6,530 traveller reviews, 7,194 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Wat zijn de accommodatievoorzieningen van Hideaway At Royalton Riviera Cancun? Rooms were clean and were in great shape. Als je tijd over hebt, raden we National Reef Park of Puerto Morelos aan. Hideaway At Royalton Riviera Cancun, Puerto Morelos: Bekijk 6.530 beoordelingen, 7.194 foto's en aanbiedingen voor Hideaway At Royalton Riviera Cancun, gewaardeerd als nr.15 van 40 hotels in Puerto Morelos en geclassificeerd als 4,5 van 5 bij Tripadvisor. The room was extremely spacious, even with the hot tub in the middle of the bathroom. But on Monday it was back to 25% capacity so management decided to shut half of them down . Now I will discuss my experience at the hideaway bar on the beach. Gasten kunnen genieten van swim-upbar, restaurant en lounge tijdens hun verblijf. Ja, Hideaway At Royalton Riviera Cancun heeft een luchthavenshuttle voor gasten. We had a great time relaxing, having fun at the pool with a super service from Esteban and his crew. Luxury Regards Alfonso Lopez General Manager. Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay. Thank you for sharing your experience with us and I look forward to welcoming you back in the near future. From fresh pressed juices (watermelons, guava, pineapple YUM! We couldn’t believe it when we drove in and realised just how big the complex was. Hideaway At Royalton Riviera Cancun Features, Carretera Federal 307 Tulum-Cancun Km 332,15, SM31, Puerto Morelos 77500 Mexico, All linens sanitized in high-temperature wash, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms. His name was Joe. Illegal dug activities take place on site by staff. We stayed in the adult only side. Beach crew was working hard everyday. Please see our partners for more details. #RoyaltonFit -- ¡Mañanas de energía en nuestras sesiones de spinning en el Lobby! Redelijk professioneel entertainment. Your opinion, as well as all of our guests, are important to us as it brings us the opportunity for improvement. Veel reizigers bezoeken Zona Arqueologica El Rey (15,8 mijl). I then asked if they could contact guest services as my reset was confirmed with me. Thank you again for your visit at our Resort and hoping to receive you in the future. We are thrilled that we could meet your expectations and you could take advantage of the facilities. Service is prima. The Hideaway at Royalton Riviera Cancun This resort is huge! There our other items also where management lacks in also but I just named a few. I would book your reservations ahead of time instead of daily. Voor reizigers in Puerto Morelos is Hideaway at Royalton Riviera Cancun een uitstekende plek om te ontspannen. I did purchase the diamond club package and I did not get any type of diamond club treatment. Prices are calculated as of 11/01/2021 based on a check-in date of 24/01/2021. Gasten van Hideaway at Royalton Riviera Cancun kunnen daarnaast gebruikmaken van een zwembad en ontbijt op locatie. meer. Wordt er een stomerijservice aangeboden bij Hideaway At Royalton Riviera Cancun? A total waste of your money. We recommend calling ahead to confirm details. Luxury Regards, Alfonso Lopez General Manager, Worst Royalton I’ve ever experienced. Luxury Regards Alfonso Lopez General Manager, Tripadvisor Plus Subscription Terms & Conditions, Hotels in de buurt van Hideaway At Royalton Riviera Cancun, Hideaway At Royalton Riviera Cancun Zwembad, Hideaway At Royalton Riviera Cancun Kamers, Puerto Morelos Hotels met gratis parkeren, Puerto Morelos Hotels huisdieren toegestaan, Hotels in de buurt van Tequila Factory Cancun, Hotels in de buurt van Riviera Maya Snorkeling, Hotels in de buurt van Dona Sonia & Chef Marco, Hotels in de buurt van Galeria Arte Zissimo arte contemporano, Hotels Internationale Luchthaven van Cancún, Alle huurauto's in Puerto Morelos bekijken. It was a nice resort that’s 10 mins from the airport. Luxury Regards, Alfonso Lopez General Manager. Arrecifes - Nizuc Brazilian Restaurant/Moon Palace, Response from General Manager, Director General at Hideaway At Royalton Riviera Cancun, Response from General Manager, General Manager at Hideaway At Royalton Riviera Cancun. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. At Hideaway at Royalton Riviera Cancun Adults Only - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. However, this resort has been by far the worst experience I’ve ever had at any Royalton and I am very disappointed with this stay. We continuously strive to meet the needs and expectations of our guests; therefore, your feedback is very important to us. Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. Kwaliteit van de restaurants is prima. In januari dit resort bezocht voor 9 dagen. Stay at this 4.5-star luxury property in Puerto Morelos. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. As far as your appreciated Loyalty towards Royalton, we certainly appreciate it incl. We are thrilled to learn that you have been pampered by our team. Why not extend your visit next time with a nice lunch in your favorite restaurant? Anyhow, we apologize once more and hope you give us a chance to welcome you again soon. Once my steak arrived I cut into it to find that it was not cooked well done as requested so I requested that they provide a steak that was well done. Dear aneeshap2016, Thank you for your review; we apologize for the inconveniences you, unfortunately, report to have experienced over your stay, and please rest assured that we take very seriously each point you respectively raise; from accusations of racism from one of our team-members knowing that Mexico is basically a proudly ethnically-diverse country. 16K likes. Delight in the freedom of spontaneity with the perfect mix of daily water sports, fitness programs, yoga on the beach, or mixology classes beside the pool and unforgettable evenings of sunset champagne toasts, world-class dining and incomparable entertainment. I loved the shower! 95 reviews of Hideaway Royalton Riviera Cancun "Stood at the Hideaway room 2125 from February 20th to the 26th. Food was only ok. For a 5 star hotel not even close with food. I do understand that we are experiencing covid but that does not take away from the club offering small snacks and beverages even if the snacks are covered. Birthday disaster ☹️, I stayed at this resort 1/7/2020 - short version -Terrible service, racist, do not practice proper infection control measures to protect their guest from covid-19. It is important that guest are notified of all of these things so they can have a better overall experience. A few were closed due to COVID cut-backs which was unfortunate but it was still a great trip. Our guests praise the restaurant and the helpful staff in our reviews. Heeft Hideaway At Royalton Riviera Cancun een luchthavenshuttle? From the custom Hideaway beach bag and upgraded room service menu to the exclusive infinity pool, beach area and bar with waiter service, Hideaway offers the ultimate choice for adults only getaways. Kamers zijn zeer ruim en comfortabel. Ja, stomerij en wasservice worden aangeboden aan gasten. Ja, gratis parkeren is beschikbaar voor gasten. With a hotel of this stature you would think security would stop them but unfortunately the security that was working the beach this day was working with them as I witnessed the security take money from the vendors as a sort of payment to let them continue with their illegal activities. We waited 40 minutes to get service dear Z6704DBronaldr we are thrilled that we could meet your expectations Royalton we! 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